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All posts in Users

How to resend Welcome Email?

Watch the steps. (00:24 Secs) Or, follow the steps below: Logon to LegalXGen Go to Manage >> Users Identify the user to whom you wish to resend the welcome email. Go to the Action Column (Last Column) for that record You’ll see an option ‘Resend Welcome Email’ Select checkbox Resend . . . Read more

Force Password reset process.

Watch the steps. (1:05 Min) Or, follow the steps below: Logon to LegalXGen You’ll be redirected to reset password view. Enter new password. Use the OTP received on your email Clik on Reset Password button You’ll be redirected back to login page. Login with the your new password.

How to reseat any user’s password?

Watch the steps. (18 Secs) Or, follow the steps below: Logon to LegalXGen Go to Manage >> Users. Search for the User whose password you wish to edit. Click on username On the top you’ll see ‘Reset Password’ button click on it Enter the Password and Confirm password and hit . . . Read more

How to Relieve any user?

Watch the steps. (25 Secs) Or, follow the steps below: Logon to Legalxgen Go to Manage -> Users In the User List, identify the user whom you wish to Relieve. (You may apply necessary filters) Go the last column (Action), click on it to see the various options. You’ll see . . . Read more

How do I view the team members reporting to me?

Logon to your LegalXGen Account On the top right, click on the ‘Down Arrow Icon‘ present next to your profile name. You’ll see an option ‘Profile‘ click on it. On your profile page scroll down to the panel ‘Reportees‘, you’ll see the list of people reporting to you.

Understanding Access Rights into LegalXGen

Many time we come across situations like,  I’m (or he/she) not able to see Any Data (Say any Particular Matter) Or, any menu item on the left (Say, Invoices, Timesheet, etc.) All these things are related to your (or the concern person’s access rights). What level of access he/she’s got . . . Read more